Customer Service

Existing customers can use this page for sales related support. Requested information will only be sent if the information in the forms matches the information in our database.

Maintenance

Check maintenance status.

See your renewal date and active products. We'll match against our database and email a summary if found.

Purchase history

Resend purchase history.

Receive every order and product key associated with your email address.

Certificate

Resend license certificate.

You will receive your license certificate PDF containing your license details.

Lost key

Lost your product key?

If automatic recovery doesn't find your record, email sales@netsarang.com with what you remember:

  • Order number, if known
  • Date of purchase (approximate is fine)
  • Name and company under which the order was placed
  • Product purchased (Xmanager / Xshell / Xftp / Xlpd / Power Suite)